Privacy Policy Holland Aromatics B.V. (“Holland Aromatics”)

Holland Aromatics B.V. (hereinafter: “Holland Aromatics” or “we”), registered at Transistorstraat 111, 1322 CL in Almere is responsible for collecting and processing personal data as described in this privacy policy. In this privacy policy we inform you about the way we collect and process your personal data. All personal data that are entrusted to us will be confidential and will be carefully processed. The most recent version of this privacy policy can be found on our website and can be downloaded, printed and saved.

Please find an overview of all topics that are discussed in this privacy policy below.

1. Applicability
2. Purposes, bases and retention periods for processing
3. Security
4. Disclosure to third parties
5. Your rights
6. Cookie policy
7. Questions
8. Amendments to this privacy policy

1. Applicability

This privacy policy is applicable to all personal data that we collect and process from our (potential) customers, (potential) suppliers and visitors of our website.

2. Purposes, bases and retention periods for processing

Based on various Dutch legislation, we process your personal data for the purposes as described below.
To be able to perform (any preparation of an) agreement with you, we use your personal data:

• for processing your request regarding proposals, samples, product specifications etc.;
• for processing your orders; and
• for purchasing products and services regarding our operational business.

We keep these personal data for a period of 2 years.

In order to comply with the statutory obligations, we use your personal data for the following purposes:

• to comply with applicable law regarding our obligation to keep records for administrative purposes in accordance with the Dutch Civil Code.

We keep these personal data for a period of 7 years.

Additionally, we use your personal data based on your consent for sending you our newsletters and trendreports.

We keep these personal data for a period of 3 years.

3. Security

We take appropriate technical and organizational measures to protect the confidentiality and security of information we obtain in the course of business with regard to your personal data. Access to such information is limited and policies and procedures are in place, designed to safeguard the information from loss, misuse and improper disclosure.

4. Disclosure to third parties

When providing our services (e.g. delivery of our products) and other business activities, we can engage third parties. In case these third parties process your personal data while performing services and activities for us, we will be responsible for processing your personal data as a controller.

Under no circumstances will we provide your personal data to third parties for commercial purposes.

Only if the law obliges us to do so, we may provide your personal data to regulators and/or (tax) authorities. In all cases we will take appropriate measures to guarantee confidentiality and security of your personal data as much as possible.

5. Your rights

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Holland Aromatics B.V. and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, removal, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to customercare@hollandaromatics.nl.

We will respond to your request within a month, unless this is not possible due to the complexity of your request or the amount of requests you submitted. In such an exceptional case we will inform you at the latest within a month and we will extend our reaction period with two months.

In addition to the rights mentioned above you can submit a complaint with the Dutch Data Protection Authority if you believe that Holland Aromatics processes or processed your personal data contrary to the relevant legislation.

6. Cookie policy

The website of Holland Aromatics places analytical cookies from Google. Cookies are small text files that are put on a pc, tablet or mobile phone by an internet page. Holland Aromatics uses functional cookies and analytical cookies to report a website visit.

6.1 Functional cookies

Functional cookies are necessary to ensure that the website functions properly. These cookies are standardly placed and will not be deleted if you do not accept these cookies. Functional cookies ensure care that you remain logged in on our website during your visit.

6.2 Analytical cookies

Analytical cookies enable Holland Aromatics to measure website visits. These statistics provide Holland Aromatics with an overview on how often the website of Holland Aromatics is used, which information visitors are looking for and which pages are most visited. This enables us to see which parts of the website are popular and where we can improve the website.

We analyse and improve the website continuously to make the experience of visitors as pleasant as possible. Holland Aromatics cannot retrace the collected statistics to individuals. These data are always processed and used anonymously. Holland Aromatics uses Google Analytic to obtain insights in the data.

We will never provide Google with your personal data. For more information about how Google uses the collected data, we refer to Google’s privacy policy.

This can be found here: https://policies.google.com/privacy?hl=en. Please be aware that the policy of Google may change on a regular basis.

7. Questions

If you no longer wish to receive information about our products or services or in any other way object to our use of your personal data, you can inform us as such by e-mail. For questions about this privacy policy and/or the manner in which Holland Aromatics processes your personal data, you can contact Holland Aromatics by following e-mail address: customercare@hollandaromatics.nl.

8. Amendments to this privacy policy

We reserve the right to amend this privacy policy. It is recommended to consult this privacy policy regularly, so that you are aware of these amendments.

Holland Aromatics B.V.

Last update: 21 October 2019